Shannon graduate, Nicky Logue, and his team at Fitzpatrick Castle Hotel, Killiney, received a Business Excellence Award at the recent Fáilte Ireland Optimus 2010 Awards ceremony. There were 20 hotels and other establishments recognised with awards at the ceremony. The Optimus programme, developed by Fáilte Ireland, aims to help tourism establishments, including hotels, to achieve excellence in every aspect of their business by providing a practical approach to improving the quality, value and delight that visitors experience during their stay in Ireland.

Link to Fitzpatrick Castle Hotel, Killiney:  >> Click Here

Careers in the Industry

If you are considering a degree in hotel management and embarking on a career in Ireland’s dynamic and vibrant hospitality industry, then visit our BBS page for details of  Shannon College’s business degree, or go to our Career Corner to find out more about career paths and salaries in the industry.

Graduate News

If you are a graduate with a recent success story from your hotel or business, please get in contact with Shannon College to spread the good news! Email: sarahgeraghty@shannoncollege.com

Shannon College graduate, Mary Powell, and the team at Cromleach Lodge were awarded €6,000 worth of business supports at the recent Web-Check Challenge Awards, a Fáilte Ireland e-Business initiative.

Cromleach House General Manager, Nicholas Ryan and Marketing Manager, Mary Powell, picked up the award for their participation in  Web-Check  to further develop their website and implement practical measures to create e-business solutions for their business.

Click here for link to Cromleach Lodge website.

Click here for further information on Fáilte Ireland’s Web-Check Challenge Awards.

 Studying Marketing at Shannon College

Shannon College students of the Bachelor of Business Studies programme (BBS) study marketing as one of their business subjects in Year 3 and Year 4. Students pursuing the Bachelor of Commerce Programme (BComm) have the option of specialising in a business area, such as marketing, in their final year studies in NUI Galway. For more detailed information on Shannon College courses and subjects, please visit the Courses page of the website, click here.

Shannon College graduate Ciaran Fahy, Managing Director of The Cavendish Hotel in London, and his staff have scooped the award for “Outstanding Customer Service” at the prestigious Visit London Awards 2009.

The Cavendish Hotel was selected for the Gold Award by a panel of experts from a notable line-up of entries, including Madame Tussauds and the Victoria & Albert Museum. The award was given to The Cavendish Hotel for developing and implementing a comprehensive customer service improvement strategy over the past four years, resulting in customer satisfaction scores of over 95%.

Ciaran Fahy, Managing Director at The Cavendish Hotel, is thrilled with the success. “These awards reinforce our goal of being the best four-star hotel in London, with Caring People Creating Special Experiences. The Cavendish Hotel prides itself on the quality of service, training, development, engagement and retention of our fantastic staff. We are a very strong and energetic team and this is reflected in the service that we extend to all customers.”

Find out more about the Cavendish Hotel at www.thecavendishlondon.com.